Help & Advice

At Neo we openly encourage fluid and positive conversations surrounding life and death.
We have carefully curated the following guides and resources to give you comfort and peace of mind.

Advice Sections
We are here to help

Don’t feel you have to do this alone. Our care team is on hand to provide personalised, practical help & advice no matter what your situation is

A Day With Jeremy, our Neo Grieving Consultant

Meeting with families all over the South of England  Throughout this year, we have reunited many families with their loved ones time and time again. And throughout the year, we have found that meeting with families during probably one of the hardest moments of their

Reducing Our Carbon Footprint Ahead of COP26

What is COP26 and why does it matter?  Climate change has been at the forefront of current events this year. From wildfires in Athens, to extreme heat waves in the Pacific Northwest, it has become unquestionable that climate change has become a very harsh reality

Why We Need British Woodlands to Fight Climate Change

Climate change is at our doorstep  There is a terrifying reality right at our doorstep. This reality is that the UK’s climate is changing, and at a rapid pace. Even with very ambitious goals to scale back greenhouse gas emissions globally, some further climate change

How to Cope with Losing a Pet

Many people consider pets to be members of the family. They are sources of love and warmth, and also lend people comfort everyday. It’s no surprise that when the passing of a pet occurs, it is deeply felt by all. For children, this is most

5 Useful Tips to Get Your Funeral Expenses Payment

Finding the funds to pay for a funeral, especially when you’re already strapped for cash, can be burdensome. In fact, with the rising cost of funerals having now reached a record high, sourcing the money to pay for a loved one’s sending off has become

Our Virtual Celebration of Life Ceremonies

At Neo, our service is affordable, compassionate, and sustainable. It is designed to be as simple and straightforward as possible for families to navigate.    Simple and straightforward, however, doesn’t mean that our service can’t be sentimental and special for the loved ones making the

A Day with Claire, our Neo Grieving Consultant

A bigger team with new faces As a service that works closely with many people, from doctors to nurses to families and friends, there’s always a lot going on behind the scenes at Neo.    This past year has propelled us to grow and expand

What is a direct cremation?

A “direct cremation,” also known as a “no frills cremation” or “simple cremation,” is essentially a cremation that takes place without a traditional funeral ceremony. Better defined by what it doesn’t include than what it does, direct cremations have been gaining in popularity throughout the

When do you need our service?

We make it easy to arrange a direct cremation for a fixed £1,295

A loved one has passed

I’m planning ahead

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